A documented employment verification with human resources, payroll, office administration, or a manager or supervisor consisting of a standard set of up to 5 questions: 1) title/position/role, 2) dates of employment, 3) compensation, 4) reason for termination, and/or 5) eligibility for rehire. Service also includes a documented questionnaire of any drug and alcohol testing record maintained by a current or previous DOT-regulated employer, per DOT regulations. An order is fulfilled when information is received from an information source and reported, or when all required attempts at verification have been exhausted.